Instruction Manual

NXe Hopper


Congratulations on your purchase of the NXe JRNY, the most technologically advanced hopper on the market. Although normal operation of the JRNY is as simple as turning the unit on and off, please read through this instruction manual to fully understand cleaning, maintaining and operating the unit.

In the Box:

Assembled Hopper Unit

  Thumb Screw Battery Door

  Phillips Head Battery Door (for certain feed neck types)

  Instruction Manual

Features:

  • Systematically Engineered, Form-factor design, provides slimline playing profile, while providing perfect equilibrium of balance.
    • Battery compartment located directly above feedneck to ensure superior distribution of weight.
    • Mega-lite drive design allows for the use of high-quality materials throughout.
    • Minimized hopper exposure.
    • Sleek, aerodynamic body.
  • Advanced Power Management System
    • Unparalleled battery life allows 20,000+ balls to be fed on 4 AA batteries.
    • Use 4 AA batteries for maximum battery life, or 2 Lithium Ion batteries for reduced weight.
    • Low battery indicator.
  • Highly Advanced, Innovative Software and Electronics with Patent Pending J5 Technology.
    • Automatic adjustment to optimum feed rate
    • Automatic detection and clearing of jams
  • Unrivaled Ultra-Modern Design
    • Un-matched ease of cleaning
    • Unique detection and drive system produces superior feed rate.
    • Simple disassembly; no tools necessary to change battery.
    • Paint protected eyes.
  • Unique designed catch tray catches and holds any broken paint, or debris that falls into hopper.
  • Exceedingly re-enforced push button lid for easy reloading and long term durability.

  Hopper Parts:

  External                                                          Internal

  1. Upper Shell
  2. Lower Shell
  3. Auger Drive Housing
  4. Drive Tray Release
  5. Lid
  6. Lid Release Button
  7. Lid Spring Housing
  8. Loader Neck
  9. Battery Door
  10. Battery Door Screw
  1. Ball Floor
  2. Auger
  3. Auger Drive Shaft
  4. Anti Jam Bead
  5. Auger Return Spring
  6. Auger Drive Coupler
  7. Pogo Pins
  8. Pogo Pin Connection Surface
  9. Rear Upper Shell Connection Screw
  10. Front Upper Shell Connection Screw

JRNY HopperNXe JRNY HopperNXe JRNY Hopper


Installing the Batteries

To install the batteries, please follow the simple instructions below:

  1. Unscrew battery door screw. Note that the screw is held into place in the door by a d-ring. The screw will not remove completely from the battery door.
  2. Lift up battery door at front of door.
  3. Drop in batteries as with + and – contacts facing in the correct direction. NXe JRNY Hopper
  4. Re-install battery door by sliding rear of door under lip near auger drive tray, and pressing down at front of battery door. 

NXe JRNY Hopper

  1. Re-install screw.

Turning the Hopper On

To turn the hopper on, simply press and hold the power light at the back of the hopper. The green light will turn on to indicate that the hopper is on. Due to the advanced electronic controls, there is no need to adjust any other settings on the hopper.

Cleaning the Hopper:

Normal cleaning of the hopper is simple.

  1. Pull down on the Drive Tray Release. NXe JRNY Hopper
  2. Grab the hopper body with one hand and the auger drive tray with the other and pull the two pieces apart.

NXe JRNY HopperPaintball Hopper      

  1. Grab the auger drive pin, and pull away from the auger tray to remove it.

Paintball HopperPaintball HopperPaintball Hopper

  1. Simply lift up the auger to remove it.
  2. Wipe down the auger and tray with a cloth. Paintball Hopper
  3. Place the auger back on the drive coupler, and re-insert the auger drive pin. Make sure that the small groove on the auger pin is facing outward.

Paintball HopperPaintball HopperPaintball Hopper

  1. If there is broken paint in the feed neck, simply pull a jerk squeegee through the loader neck.

Removing the top shell

  1. Remove the drive tray as detailed above.
  2. Remove the screws at the rear of the hopper.
  3. Remove the screw at the front of the hopper.
  4. Gently squeeze the top shell of the hopper.
  5. Gently pull the pieces apart.

Paintball Hopper

  Maintenance

The JRNY hopper will perform better and last longer if some regular maintenance is performed. A good rule of thumb would be to perform these simple cleaning procedures every other time the batteries are changed.

  1. Cleaning the inside of the auger.

Tools needed: q-tips

  •  
    •  
      • Remove the auger from the hopper and auger drive tray as explained above.
      • Run a q-tip through the center of the auger, like you would squeegee a barrel. Paintball HopperPaintball Hopper
      • Wipe down the auger drive pin with a dry cloth.
      • Place the auger back on the drive coupler, and re-insert the auger drive pin. DO NOT PUT THE TRAY BACK INTO THE HOPPER UNTIL PERFORMING THE NEXT STEP.
  1. Cleaning the pogo pins.

Tools needed: Pencil Eraser

  •  
    •  
      • With the auger drive tray removed, gently run an eraser of a pencil across the pogo pins. This will remove any debris that would affect the performance of the pogo pins.Paintball Hopper
      • If paint or debris has built up in the pogo pin connection points, use the edge of a pencil eraser to remove that debris as well.Paintball Hopper

Troubleshooting

  Causes listed in order of probability

  Issue Possible Cause Solution
Hopper does not turn on Batteries dead Change batteries
Hopper does not turn on Batteries inserted wrong Re-install batteries according to proper contact location
Hopper does not turn on Dirt on pogo pins Clean pogo pins according to maintenance steps
Hopper does not turn on Broken pogo pin Contact NXe for service
Hopper does not feed consistently Battery Low Change Batteries
Hopper does not feed consistently Anti Jam Bead Missing / Misaligned Contact your local service center for replacement part
Hopper does not feed consistently Severe marker blow back Consult marker owners manual
Hopper does not feed consistently Other Contact NXe for service
Hopper does not go into marker feed neck all the way Thumb screw preventing hopper from sitting properly. Replace thumb screw battery door with standard battery door


LED Indications

Indication Condition
Green LED Glows Hopper On
Green LED glows and dims Low Battery
Red LED glows Anti Jam Sequence on
Red LED glows when hopper is on Batteries not inserted correctly

Warranty Policy

Lifetime Labor Warranty

NXe will provide labor to replace parts or repair the unit at no charge for as long as it is owned by the original purchaser. The owner must pay for all shipping costs incurred as well as any replacement parts needed.

* The use of any aftermarket accessory not approved by NXe Paintball will void any and all aspects of the warranty.

**This warranty does not cover damage due to normal wear and tear, accident improper use, abuse, or the natural break down of colors and materials over time.  In the event of a product discontinuation, NXe Paintball reserves the right to replace with a like product in the same product category.

*** If the drive tray is opened by anyone other than a certified technician, the warranty is void. Never attempt to remove the tamper resistant screws on the drive tray by yourself.

90 Day limited parts warranty

NXe Paintball (the company) warrants to the original retail purchaser of this product that should the product or any part thereof be proven defective in material or workmanship within 90 days of purchase, such defects will be replaced without charge for parts or labor.  This warranty does not apply to any incidental or consequential damages.

To obtain replacement within the terms of this warranty, the product should be delivered, transportation prepaid, to the dealer where purchased or to the company, along with the proof of date of purchase.  Call (480) 778 8401, send an email to info@nxepaintball.com, or visit www.nxepaintball.com to obtain information regarding the procedure for proper return of your product, if you dealer does not honor the warranty.

THIS WARRANTY DOES NOT APPLY TO ANY PRODUCT OR PART THEREOF WHICH HAS BEEN DAMAGED THROUGH ALTERATION, MISHANDLING, MISUSE, NEGLECT, OR ACCIDENT.  THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, AND NO PERSONS OR REPRESENTATIVE IS AUTHORIZED TO ASSUME FOR THE COMPANY ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.  SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATIONS OF INCINDENTAL OR CONSEQUNTIAL DAMAGE SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

* The use of any aftermarket accessory not approved by NXe Paintball will void any and all aspects of the warranty.

**This warranty does not cover damage due to normal wear and tear, accident improper use, abuse, or the natural break down of colors and materials over time.  In the event of a product discontinuation, NXe Paintball reserves the right to replace with a like product in the same product category.

*** If the drive tray is opened by anyone other than a certified technician, the warranty is void.

  This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

NON-WARRANTY SERVICE:

  If non warranty service is required, the product may be sent in to the company for repair/replacement, transportation prepaid, by contacting NXe Paintball for details, complete instructions and service fee charges.