Frequently Asked Questions

Q: With so many hoppers out on the market now, why should I choose the JRNY?

A: The simple answer is that if you want the most reliable, best balanced profile, fast feeding, easy to clean, hopper on the market choose the JRNY.

When we decided to enter the hopper market, the key feature we looked to improve upon was reliability. The simplicity of the JRNY’s feed system will make it much more reliable than any other hopper on the market.  The feed rate is as fast or faster than any hopper produced.

The next feature that we looked to improve upon was playing profile. The JRNY has the best combination of profile, balance and weight of any hopper on the market.

The JRNY’s use and operation is as simple as ‘On’ and ‘Off’. There is no fiddling with speed settings; the JRNY does it automatically.  There are no tensions to adjust, no magnets to flip; the JRNY’s low-force, rubber auger design gently presses paint into your gun.  In addition, cleaning the JRNY is exceedingly simple, and can be done in less than a minute.

Q: Why the forward neck design? Doesn’t this make the hopper back heavy and the neck prone to breaking?

A: The forward neck design allows for an almost non-existant profile while playing a bunker. To help balance the hopper out, the batteries are placed directly above the feed neck, and the drive system is ligher weight than a standard drive cone system.

The hopper neck is extremely durable. It is sturdily attached to the hopper, and is one solid pice of plastic with a clear sleeve, for the eyes to look through, located inside. A rubber seal on the battery door protects against breaking by acting as an “airbag” for the hopper.  This reduces the damage taken in a sharp impact. If by chance, these features don’t prevent the neck from breaking, you only need to change neck pieces (one or two parts depending on the severity of the break), rather than having to change the entire shell.

Q: What is the JRNY’s feed rate?

A: The feed rate is largely dependent on the gun and the shooter. Due to the design of the JRNY’s electronics, it feeds faster when being used on a gun, as compared to a drop test. The fastest sustained speed that we recorded is around 28 balls in a second. We have seen peak speeds (times between 2-3 shots) in the 30+ balls per second range. Basically, the JRNY will feed as fast as you can shoot.

Q: On the top of my hopper I saw a sticker telling me to turn up my loader delay when using PSP mode. Why is this?

A: The JRNY adjusts the speed that it feeds balls based on how fast you are shooting. When you are using a mode like PSP, the hopper is not trying to feed 30 bps. This makes the hopper easier on paint and batteries. This also means that the force on the ball stack reduces, which makes the ball take more time to fully settle in the breach. When playing in a capped mode, increasing this setting will not have an effect on your rate of fire (Relax you’ll still shoot 13.3 bps.) but the combination of the JRNY and your gun will be much easier on paint.

Q: I left my hopper sitting for a few months, and when I turned it on the batteries were low.  Should I remove the batteries for storage?

A: There is a 10 mA current draw when the hopper is off. For best battery life, simply remove the tray from your hopper during long term storage.

Q: Does the JRNY work with RE-BALL or other reusable paint?

A: We are not currently satisfied with the hopper’s performance with RE-BALL and do not recommend its use with the JRNY.